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2171 Monroe Ave, Suite 208
Rochester, NY 14618
Tel: 585.993.8022

Claims

We are available twenty-four hours a day, seven days a week, through our "After Hours" Claims reporting hotline. We are there when you need us.

Our claims consultants have extensive experience, technical knowledge and provide superior service. Each consultant will serve as an advocate for you in interacting with insurance carriers and third party administrators. Our claims consultants also work to confirm that your claims are resolved efficiently, promptly and in your best interest.

Our in-house dedicated claims consultants will assist you with your claim by:
  • Advising you of the information that is needed to report the claim
  • Reviewing the coverage provided by your insurance policy
  • Reporting the claim to your insurance carrier
  • Following up with insurance claim adjustors for periodic status updates
  • Resolving any outstanding issues during the claim process
In addition, our in-house, dedicated claims consultants also provide the following services:
  • Evaluation, development and training on claims reporting procedures
  • Consultation relating to claim resolution strategy
  • Scheduled claims reviews and reserve analysis
  • Claims "Action Plan" establishment/coordination
  • Vehicle accident reporting kits
  • Pre-printed claim reporting guidelines